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New Look, Fresh Focus
Loyal customers have noticed the all-new look that Lolaness is presenting. This new look ties into the new focus, which puts the customer first like never before.
Pre-fab in General
Can I change the fonts or colors?:- I want to order a web template now and want to come back at a later date and order print design to match. Can I do this? What if that particular template is retired?
- Can I use my own logo in a pre-fab design?
Shipping
Where do you ship?:- What method do you ship?:
- What if I purchase multiple items?:
- When will I receive my items?:
Yes - if you see a pre-fab design that fits your needs exactly but just isn't quite the right color, you don't have to settle for second best. Colors and fonts can be changed for a small additional fee. Click here to learn more about Graphic Customization.
I want to order a web template now and want to come back at a later date and order print design to match. Can I do this? What if that particular template is retired? TOP
You can come back at any time in the future and purchase print design templates or any other add-ons even if the design is retired.
Can I use my own logo in a pre-fab design? TOP
Absolutely! You're more than welcome to include your own, premade logo in any design at no extra charge. Please ensure that your logo is a high quality (preferably 300 d.p.i.)image sent in .psd, .jpg, .png, or .eps format.
Where do you ship?: TOP
Currently, we only ship within the U.S. from the boutique - if you need International shipping, take a peek at the Etsy shop and see if what you're looking for is located there.
What method do you ship?: TOP
We ship flat-rate priority mail. Each product in our catalog includes the shipping cost for the item's size and correlates to what it, alone, would cost to ship based on the package it would fit in to. You can visit usps.com to learn more about flat rate shipping.
What if I purchase multiple items?: TOP
If you plan to purchase a large order that adds up to what looks like a ridiculous amount of shipping, don't panic. Please contact us to create a special listing that includes each product you're ordering, including combined shipping.
When will I receive my items?: TOP
This depends completely on whether your items are ready-to-print or must be designed. If they must be designed, shipping will start after the design is approved by you. In general, shipping takes 7-10 business days standard (including printing, processing, packaging and shipping time). Rush delivery speeds the printing, processing, packaging and shipping time up to 3-5 days. Please note that due to the nature of our services and products, not all products have a rush delivery option.
Monday - Friday, 9-5 Mountain Time
Closed Weekends and Holidays
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Unauthorized duplication prohibited.
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